As-a-Service Evolution

As-a-Service Evolution in the Channel

As-a-Service Evolution in the Channel

Partner As-a-Service Considerations, Offerings (XaaS), Partner economics and the role of the partner, Sales models / GTM, Customer Success

Customer Success in the As-a-Service Ecosystem

Where vendors are building Customer Success practices, Where solution providers are investing, Building a Customer Success partner strategy

Customer Success Checklist

Self-service assessment tool, with a simple evaluation model to determine your company's Customer Success partner-readiness along 5 dimensions.